Astound is purpose-built for enterprise service management and automates answers to routine questions, accurately assigns & categorizes incidents, recommends the best resolutions, and delivers predictive analytics. Astound partners with leading enterprise IT software vendors like ServiceNow, Atlassian, and Salesforce to offer out of the box integrations with ITSM, knowledge management, Customer Service Management (CSM), and social collaboration solutions. Astound helps some of the most-respected organizations in the world reduce call volume, MTTR and support costs, while improving customer satisfaction.

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Funding Events

Date	Amount	Type	Investors	Valuation
02/01/18	$11,500,000	Series A	Moment Ventures Pelion Venture Partners Slack Fund The Hive Vertex Ventures	undisclosed
04/23/19	$15,500,000	Series B	March Capital Partners Moment Ventures Pelion Venture Partners Slack Fund Vertex Ventures	undisclosed