OpenMethods' PopFlow Studio and Harmony products deeply integrate telephony platforms from Genesys, Cisco, Avaya, Interactive Intelligence, and others with Oracle CRM. By enabling omni-channel customer experiences, OpenMethods' plug and play SaaS solutions have saved some of the most complex contact centers 30+ seconds in average handling times, years of custom development, and millions of dollars, while also significantly driving up customer satisfaction.
| Date | Amount | Type | Investors | Valuation |
|---|---|---|---|---|
| 02/04/16 | $5,000,000 |
Kayne Anderson Capital Advisors NewRoad Capital Partners | undisclosed |
