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VC-funded Company:

SupportLogic
Santa Clara, CA 95050
Phone: 408-471-4710
https://supportlogic.io/

Founded in 2016, SupportLogic provides the world's first intelligent support platform that is home to intelligent applications for cloud-based support ticketing systems. SupportLogic uses artificial intelligence, machine learning, deep neural networks, and natural language processing to extract signals from structured and unstructured data alike. It provides continuous recommendations and intelligent collaborative workflows to help organizations reduce customer churn, prevent customer escalations, and understand the voice of the customer without using surveys. SupportLogic seamlessly integrates with popular ticketing systems like Salesforce Service Cloud, ServiceNow, Zendesk, Freshdesk, Atlassian JIRA, and Microsoft Dynamics. It also works with collaboration software like Slack and Microsoft Teams.

Key Contact
Name
Krishna Raj Raja
Title
CEO
E-Mail
Funding Events

Date
Amount
Type
Investors
Valuation
08/19/20 $12,000,000 Seed and Series A Ankur Jain
Bogomil Balkansky
Gokul Rajaram
Jocelyn Goldfein
Sierra Ventures
Sorenson Capital
undisclosed
10/12/21 $50,000,000 Series B Emergent Ventures
Sierra Ventures
Westbridge Capital Partners
undisclosed