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VC-funded Company:

Dispatch
123 N. Washington St., Second Floor
Boston, MA 02114
Phone: 617-580-0607
http://www.dispatchmusic.com/

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.

Key Contact
Name
Avi Goldberg
Title
CEO
Funding Events

Date
Amount
Type
Investors
06/14/17 $12,000,000 Series A Assurant
GrandBanks Capital
Liberty Mutual Strategic Ventures
salesforce.com
ServiceMaster