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VC-funded Company:

Helpshift
300 Brannan St., #406
San Francisco, CA 94107
www.helpshift.com

Helpshift is redefining how companies handle customer service on mobile. Today's customers must have a mobile-specific experience on their smartphones and tablets -- shoehorning old email/web ticketing, knowledge-base, or telephone support systems does not work in this pivotal new channel. Helpshift is the support help desk which increases app rankings, reduces overall support time, and retains customers.

Key Contact
Name
Abinash Tripathy
Title
CEO
E-Mail
Funding Events

Date
Amount
Type
Investors
Valuation
10/30/12 $3,200,000 Seed Nexus Venture Partners
True Ventures
undisclosed
06/07/16 $23,000,000 Series B Intel Capital
Microsoft Ventures
Nexus Venture Partners
Salesforce Ventures
True Ventures
Visionnaire Ventures
undisclosed
11/22/16 undisclosed Series B Cisco Investments
undisclosed


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