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VC-funded Company:

Observe.AI
595 Market Street, Suite #1130
San Francisco, CA 94105
Phone: 628-238-5683
https://www.observe.ai/

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.

Key Contact
Name
Swapnil Jainq
Title
Co-Founder & CEO
E-Mail
Funding Events

Date
Amount
Type
Investors
Valuation
09/15/20 $54,000,000 Series B Menlo Ventures
Next47
NGP Capital
undisclosed
04/12/22 $125,000,000 Series C SoftBank Vision Fund 2
Zoom Video Communications
undisclosed