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Venture Capital News: Genesys Collects $580M Funding

2021-12-06
SAN FRANCISCO, CA, Genesys, a cloud customer experience startup, announced a $580 million round of funding, led by Salesforce Ventures.
Genesys, a cloud customer experience startup, announced a $580 million round of funding.

The oversubscribed round was led by Salesforce Ventures with participation from other investors ServiceNow Ventures; Zoom Video Communications; funds and accounts managed by BlackRock, D1 Capital Partners and another large US-based West Coast mutual fund manager. This offering values Genesys at a valuation of $21 billion.
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