America's public institutions were once legendary examples for how governments ought to engage their citizens. While these services are critical to maintaining the Country's social fabric, the technologies that facilitate them are known for being slow, hard to use, and multiple generations behind our expectations. Kaizen is changing that for America's public agencies, one digital roadblock at a time. The company announced a $21 million funding to accelerate its mission to restore public faith in government services through beautifully designed, modern e-government solutions.

The Series A funding round was led by NEA with participation from 776, Accel, Andreessen Horowitz, and Carpenter Capital. This follows an $11 millon seed co-led by Accel and Andreessen Horowitz's American Dynamism practice. To date, Kaizen has raised $35 million.

Kaizen is building modern, people-first software for America's essential public services.The company partners with local, State, and Federal agencies to replace legacy systems across constituent services like recreation, transit, DMVs, ticketing, public libraries, postage, and more. Kaizen has built an AI-native, highly re-usable framework to power resident services across government segments. Whether selling to a State government in need of a more modern DMV licensing system, or the Federal government's national park reservation system, the company has implemented a singular SAAS platform that can be hyper-configured to service each of these use cases.